Money Back Guarantee Policy

At LYRAVEXIA, we prioritize customer satisfaction and confidence in our products and services. Our Money Back Guarantee is crafted to provide our customers with a risk-free shopping experience.

Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. The product must also be in the original packaging.

Time Frame

LYRAVEXIA offers a 30-day money back guarantee from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

Process

1. Contact our support team at [email protected] to initiate the return process.
2. Provide your order number and reason for return.
3. Once your return is approved, follow the provided instructions to send the product back to our office.

Refunds

Upon receipt of the returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exceptions

Certain items are non-returnable and non-refundable, including gift cards and downloadable software products. Additionally, only regular priced items may be refunded, sale items are not eligible.

Contact Information

If you have any questions regarding our Money Back Guarantee policy, please contact us at [email protected] or call us at (555) 0198-6739, Monday to Friday, 9 AM to 5 PM.